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“There were spiders and roaches in the room. There was no water running in the building from 1am to 3am and as guest we were not made aware.”

“Room and staff were great, but skip the Continental breakfast. They had muffins, bagels, cereal, yogurt, oatmeal, grits and fruit. They had Eggo waffles and hard boiled eggs that were rubbery.”

“Family friendly”

“Enjoyed the stay immensely. Food was great. Great river views.”

“Only complaint was AC wasn't working when we got into our room. Staff got it fixed asap.”

“An amazing family friendly resort, that provides an abundance of fun family activities for all ages. A great vacation destination for the whole family..”

“They have very few main level rooms....ones that don't have any steps. They also don't have any elevators for handicapped people!!”

“When I first found this resort while looking for a place to stay in Williamsburg and I saw how reasonable the price was, I thought this was too good to be true. However, this place was everything we imagined and more. The property was very clean and all of the staff we encountered were so friendly. The amenities were amazing and there is something for everyone. We stayed in a cottage and it was so nice. It was perfect for our getaway. It has everything you need for your stay! The only……

“Nice enough hotel. Super close to Busch Gardens, which is why we typically go. It's pet friendly which is also nice. They could really put more effort into keeping the property cleaned up, updating areas, and just overall upkeep of the place.”

“The fireplace was nice, but only worked for 2 minutes at a time (& then only if you got on hands & knees to fiddle with it). Otherwise it was a comfortable, roomy room.”

“Did not go on property. Room not made over. Room was way down end of 3rd. Floor. No breakfast. Navi directions allways tryed to direct us through gated community.”

“This hotel being so close to Busch Gardens was the only positive.”

“It was cool”

“411房间地毯有一股浓浓的霉臭味！幸好我带了花露水，否则难以入眠！202房窗外就是一部室外空调主机，嗡嗡作响，晕了😵‍💫！”